Build heads and bodies on Flies - Low smell - Tack free - Crystal clear

#product info

How do I cure the clear resin product?

By holding any real UV flashlight at 1-5 cm ( 0.4 – 2 inch ) from the resin it will cure.

 

How fast is the cure time on clear resin?

It all depends on what UV light you are using. From cheap UV light to high tech UV light, like the RZ 365 PRO, is all counts in the layer you are doing. A thin layer will cure faster than a thick layer. ( but always it will be tack free. surface )

How do I use the clear resin product?

You should be able to download and read our manuel on our clear resin product at our info page. User manual Clear resin.

Do I need the RZ 365 PRO to cure the clear resin product?

The Raidzap clear resin is made by the formular to cure with any Real UV light in seconds.

Why do I need to let the Clear resin cool down?

After you have done the UV cure with Real UV light, the resin will work during the cooling time. It´s important not to put fingers in the resin for a few seconds after it´s cured.

How do I use the RZ 365 PRO?

By Reading the manuel in the package or by download our RZ 365 PRO manuel

How does the RZ G10 work?

Find the RZ G10 manuel on the manuel page

#orders

How do I cancel or make changes to my order?

Unfortunately, we are unable to make changes to your order once it has been placed on our website. To cancel your order, please contact us directly on email or a direct message. You find all contact information on our Contact page

How can I check my order status?

As soon as your order is dispatched from our warehouse, you will receive an email with the tracking information. Please allow 1-2 business days for the packaging of your order. Please note that we do not package or ship orders on weekends or public holidays.

I need to change my shipping address; how can I do this?

Shipping Address: For security reasons, we are unable to make changes to your shipping address. Once your order is dispatched from our warehouse, you will receive an email with your tracking information. You can then contact the relevant carrier to provide them with additional information for the delivery of your parcel

I live outside Europe how do I order?

You can order directly in Raidzap.com or try visit our distributor page for finding contact information on a local near shop.

I have a shop and want to sell the products?

Depending where your shop is in the world. Please find your local distributor in our distriubutor page for finding the nearest at you.

#payment

How is tax calculated?

The product prices displayed on our website are inclusive of Value-Added Tax (VAT). Please note that the VAT rate is determined by the country to where you are shipping the item(s).

How do I pay for my order?

In the checkout your Payment is made with VISA Creditcard, VISA Electron, Eurocard / Mastercard and PayPal. Only check-in cards can be used.

When do you deducted the money?

The money will be deducted on your card the day we send the item(s).

Do you take bank transfer?

Yes we take the bank transfer. As soon the transfer for the order is in our account. We ship the order.

#shipping info

How long will it take for my item to arrive?

Delivery times vary depending on where you live in the world. You can see our Shipping information page for days in delivery

What are your shipping rates?

Raidzap Denmark offers two shipping options only. In Europe is GLS shipment. And outside of Europe is DHL shipment. For more information on costs, you will be able to see the correct shipment price in the Checkout.

How do I track my order?

Once your order leaves our warehouse, we will send you an email with your tracking information. You will then be able to track the order as it makes its way to you.

Why do I need to put in my cell phone number?

When your order is leaving our warehouse, a Text message will be done to your cell phone. To let you know that the order is on it´s way

#others

What is the PRO program team?

The Raidzap Pro is a membership for qualified flytiers, it is not guaranteed and can be revoked at any time.

Can I be a Raidzap PRO member to?

We are always outlooking for good qualified flytiers world wide. Please go to the Contact page for give us a message.

Do you give away free products as a sample?

Unfortunately we are not doing any give aways in our products.

Can I return products?

You can always return products to us. For more information how to. Take a look at the Shipment page

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